Taking A Swipe At Skype

“Fight Against Stupidity And Bureaucracy”

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Skype_logo

No, it’s not me who is taking a swipe at Skype. I use Skype a lot for communicating with people. I find it particularly good for contacting friends in foreign lands, which you can do for free, but also for making paid telephone calls too.

I have been using it for over a decade, almost from it started, and long before it was bought by Microsoft. Although other flavors have arrived on the scene I stick with Skype.

It’s the comfort of familiarity, something I wish the nerds at WordPress would pay attention to instead of continually making smart-ass changes that no one has asked for or wants. If it ain’t broke, don’t fix it guys!

But getting back to Skype, it has now become a victim of the snoopers – again!

This time it has been told it has to appear before a court in Belgium because it refused to hand over customer data following a request for assistance by the Federal Computer Crime Unit of the Federal Judicial Police (FCCU) in a ‘criminal investigation’.

Microsoft acquires Skype

Microsoft has been very sensitive to appearing to buckle under when requested to release information about its Skype users ever since it was alleged that it had changed the architecture of the communications software to make it more “wiretap friendly”, something which it has always denied.

Despite Microsoft releasing transparency reports stating that it had not handed over the content of any Skype conversations in response to regular law enforcement requests, privacy and security analysts remain unconvinced.

Unfortunately, as usually happens when the lawyers get to work, the fundamental importance of this case – which is government’s mania for trying to remove the right to privacy of its citizens – gets lost in spurious legal arguments.

cartoon lawyers

Now, instead of defending the right to privacy, the court’s time is being taken up with deciding whether or not a VoIP service like Skype should be treated as a telecoms operator in Belgium. If it is then it would have to comply with Belgian regulatory requirements for telecoms operators and release data to the snoopers.

I said earlier that the request by the Belgian snoopers is in regard to a ‘criminal investigation’ but the alleged crimes under investigation have not been specified, nor has the identity of the suspect or suspects.

It’s another one of those government catch-all phrases like ‘terrorist activity’ or ‘national security’ that are used as a cover for intrusions into people’s privacy whenever they feel like it.

government Snooping

The result of this Belgian case will be an interesting marker for future attacks on the privacy of Skype users. My guess is that if the snoopers win their case then Skype should brace itself for a multitude of similar requests from governments all over the world. If on the other hand the courts rules in favor of the privacy of Skype users then the government will simply put their hackers to work and try to get the information illegally as they have done and are doing.

So it’s another one of those ‘heads’ privacy loses and ‘tails’ the snoopers win.

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None. That’s Ninguno, Aucun, Keiner, Zero!

“Fight Against Stupidity And Bureaucracy”

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Farnborough Airc Show 2014 logo

In the summer in Farnborough in Hampshire, England one of the biggest events in the aviation industry takes place. It’s call the Farnborough Air Show.

I remember when I used to work in that industry helping to prepare invitations, information packs, and all the usual PR stuff. Farnborough is THE place to meet and greet both those who buy aircraft and those firms like Boeing and AIrbus who build them and provide tens of thousands of jobs for smaller companies.

So it is an important event.

At this year’s show they named the world’s best airline, in fact they named the top ten best airlines.

And despite the United States building some of the best airplanes in the world, and despite the United States having some of the world’s largest and busiest airlines, do you know how many United States airlines made it into the top ten?

The title of this post probably gave it away. The answer is….

None. That’s ninguno, aucun, keiner, zero!

Even the regional category for North America was won by Air Canada.

cartoon intrusive airport searches

Apparently, not only are air travelers in America to be treated as potential terrorists, herded and prodded and scanned and humiliated when they are trying to get on to an airplane. But when they do, the comfort and service they can expect will be second rate.

I think that’s a disgrace. America should be leading the world in the standard of their airlines. They should be at least one, if not more, of the top ten list every year offering a consistently high standard that their customers (that’s you and me) deserve.

And this award is decided by the votes of millions of travelers, so customers’ opinions do count.

So time for United States airlines to ditch those bureaucratic bean counters who decide that they can squeeze just another row of seats into an airplane so that everyone is uncomfortable. In the long term this kind of thinking doesn’t save you money, it loses you money. And when your customers vote for the best airline, they don’t vote for you!

For those of you who are interested, this year’s best airline was the Hong Kong based Cathay Pacific. They were voted best performer across all types of travel, economy, and luxury.

Cathay Pacific World's Best Airline 2014
Cathay Pacific World’s Best Airline 2014

Qatar Airways and Singapore Airlines placed second and third respectively in the global category, with last year’s winner, Emirates, slipping to fourth. Fifth to tenth places went to Turkish Airlines, ANA All Nippon Airways, Garuda Indonesia, Asiana Airlines, Etihad Airways and Lufthansa respectively.

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